Our commitment to play it safe

Level Games is more committed than ever to providing a safe place to play. In response to COVID-19, we are taking additional measures to protect our staff and customers from the spread of disease. It is our belief that escape rooms can be one of the safest activities that you leave your house for. In an effort to insure that safety, we have implemented several new policies.

Masks Required

We require all customers and staff to wear a face mask that covers their nose and mouth at all times.

Time to Clean

We are increasing the amount of time between our games, so that we can keep groups further apart, and spend more time cleaning.

Always Private

As always, every game is private so that you will not be paired with strangers.

  • All guests must wait outside until an employee welcomes them in.
  • All guests will be screened for symptoms upon arrival, and asked to use hand sanitizer or wash their hands.
  • All guests will be offered disposable gloves for their safety. Using these gloves will be optional.
  • We keep our bathrooms fully stocked and provide hand sanitizers in our lobby.
  • Guests and staff must maintain 6 ft of distance at all times from any person who is not in their group.
  • We are not offering birthday party packages at this time.
  • We are not allowing any group size to be larger than 10 individuals, and we are not allowing groups to bring anyone on site who is not participating in the game.
  • Young children can only accompany groups if they are able to safely wear a mask.
  • Masks must be worn at all times.
  • We stagger our start times so groups do not arrive or leave at the same time, and we leave time in between games to clean and disinfect the game, the bathrooms, and the lobby area for your safety.
  • All of our bookings are private so you won't be put in a room with strangers.

If there is anything additional that we can do to make your visit more comfortable or safe, please do not hesitate to ask. We hope to see you soon.